Not sure how much of this is common knowledge, but just in case…
Value in today’s market is no longer based on traditional financial metrics. Emotional, experiential, and creative engagement are becoming the new metrics which define the value of consumer products. Understanding and leveraging these new forms of currency can lead entrepreneurs, and you Dear Spectator, to more meaningful and impactful connections both professionally and personally.
Wellbeing can’t be measured by money or traded in the markets. Wellbeing starts from within; it’s reflected by everything around us, in the beauty of our surroundings, the richness of our culture and most important of all, the harmony within our bodies and the strength of our relationships. Our happiness—our fulfillment—comes not from our bank balances, but from our experiences and connections due to how authentic we are feeling within our own skin. So how do we measure our own wellbeing in this new economy? (We might start with our own self-inventory😉)
Attention is now the most valuable currency in the digital age. With the endless floods of information, always literally at our fingertips, the new economic constraint is limited attention. Mark Manson brought this shift to our (limited) attention in his article, “In the Future Our Attention Will Be Sold.” Here he so insightfully points out “the cutthroat” nature of the “clickbait” attention currency market today. According to his predictions, media companies will be racing for clicks until—like fast food and cigarettes—the rat race will come under scrutiny for its long-term effects on our wellbeing. How are we navigating this constant battle for our attention? Do we stop and question what we pay attention to?
Value lies more and more in the memorable and engaging experiences that we have rather than just the physical goods or traditional services we pay for. Businesses focusing on creating moments that resonate deeply with customers have a leg up in today’s market. They offer not just products but lasting memories and emotional connections. This is the currency that drives the four components of a customer engagement value (CEV): 1. the customer lifetime value, or purchase behavior, 2. the customer referral value as it relates to incentivized referral of new customers, 3. the customer influencer value, or customer’s behavior to influence other customers, through word of mouth and 4. the customer knowledge value, or value added to the firm by feedback from the customer. And so I ask, what memorable experiences shape our loyalty to a brand, and why?
As the film “Kajillionaire” so cleverly conveys in its message, the currency of love is a priceless commodity that surpasses all material wealth. As humans we go to extraordinary lengths to achieve what is actually so ordinary and simple: the happiness and profound beauty hidden within our everyday lives. This currency is the truest and richest—and is immeasurable in its impact. Do we prioritize love and emotional wealth in our daily life, and if (hopefully) so, how? And what does love even mean to us anyway?💓
Today, capturing consumer attention online requires marketers to innovate beyond even traditional methods. Collaborating with celebrities and mega-influencers is proving no longer enough. Brands now might need to identify untapped talent and create content that surprises and engages audiences. The TikTok phenomenon, for instance, has proved that actionable, creative, realistic entertainment resonates with users and gains greater reach through its algorithms. Humor, self-awareness, and authenticity in short videos and social media formats are essentially standing out in the crowded digital landscape. So tell us, what creative content has recently captured your attention, why, and how much more creative can you be?🤩
In this new economy, the richest consumers and the richest professionals are not those with the most money, but those who use the currencies of emotion, attention, experience, love, and creativity for the enrichment of their wellbeing. So, what’s in your wallet? Because in today’s market, it’s not about cash—it’s not about how much or how far. It’s about what. It’s about connection.
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